The right to withdraw from the contract

You have the right to withdraw from this contract within 14 days without giving any reason.

The period of withdrawal shall expire after 14 days from the day on which you acquire possession of the goods or on which a third party other than the carrier and indicated by you, acquires possession of the last goods.

To exercise your right of withdrawal, you must inform  Agra-Art SA , Wilcza 55/63, 00-679 Warsaw, Poland, (+48 22 625 08 08 ) of your decision to withdraw from this contract by a written statement (e.g.  letter sent by post, fax or e-mail at the addres:

You may use the model withdrawal form, but it is not obligatory.   To meet the withdrawal deadline, it is sufficient for you to send your  the decision of withdrawal before the withdrawal period has expired.

Here you can download model withdrawal form (pdf).

Consequences of withdrawal from the contract

If you withdraw from this contract, we will refund all payments received from you, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract.

We will refund the payment using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we receive the item or until you provide us with proof of return, whichever event occurs first.

Please send back or hand over the item to our premises  – Agra-Art SA, Wilcza 70, 00-670 Warsaw, Poland , immediately and in any event no later than 14 days from the day on which you informed us of your withdrawal from this agreement. The deadline is met if you send back the goods before the period of 14 days has expired.


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